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I did get the SSL, but no response to the cancel request. I sent 2 more request and still no response from this very poor organization with no support. Stay away from them. There are much better places to get your SSL and for less money. Don't buy their hype about a better SSL. There's is no better than anyone else's.

Software Developer. Good bang for the buck October 11, Permalink. A well known SSL certficate brand which uses Syamntec timestamp services for ongoing validation of signed applications. Very easy to use. Patrik-Philipp Huber. SSL make customers trust May 19, Permalink. Jennifer Crosby. Enterprise Account - Never any problems October 20, Permalink. I manage a couple dozen certs with Thawte and we've never had any problems. They've been very responsive to questions - always helpful.

I prefer to use Thawte for a number of reasons. Broad compatibility, ease of installation and certificate generation, and price. I've never contacted customer support because I've never had to. The certificate portal is incredibly easy to use - simple but powerful. Corne Lombaard. No support and too difficult to use February 5, Permalink.

In the first place the certificate is not trusted by most browsers. They give you a long set of instructions of how to make it work and at the end it did not function at all. I contacted their support and got told that because I purchased the certificate through a re-seller they are not able to assist me. I will never use Thawte. Mark Dale. Wildcards; CC payment only January 25, Permalink. Advised by sales that wildcard certs are only purchasable with a credit card payment.

Not for me, need to be invoiced. Went elsewhere. All good November 10, Permalink. David Reed. Great customer service November 10, Permalink. What I most appreciated was that I was able to call and speak to a live person who answered my questions. Even though the purchase itself was done online, it's very important to me to be able to talk to a real person about the inevitable questions that I will sometimes have which are not addressed by the sales materials on the web.

Less hassle. Introducing new multi-year purchasing options Per industry regulations, all certificates must now have a validity period of one year or less. Learn more. All rights reserved. What is an SSL Certificate? Why Choose Thawte? In addition, subscribers receive expiry date reminders automatically so that they can renew SSL certificates on time every time. Thawte SSL certificates offer incredible security and peace of mind.

Each digital certificate encrypts your website with bit keys , which is the highest level of encryption in the industry. In fact, Thawte is very confident about the caliber of security and safety that their SSL certificates provide, so much so that they back each plan with a warranty worth thousands of dollars.

We go into more detail below. This is an intuitive dashboard where SSL certificate holders can manage their account. This includes renewing certificates, buying additional certificates, and managing your code signing certificates. Thawte offers three major types of SSL certificates, which should be renewed annually by default.

However, users who intend to use Thawte SSL solutions for long periods can opt for digital certificates with 2 or 3-year validity periods. For most small businesses with simple websites, the SSL will cover your needs. Thawte offers only one domain level validation SSL certificate. This option is known as the SSL certificate. Their SSL web server certificates only secure a single domain.

The second security certificate Thawte offers in the organization validation level is the Wildcard SSL. With this option, you have the choice of encrypting multiple sub-domains using a single certificate at no additional cost. Full organization validation takes time to authenticate and hence. However, these are the only SSL certificates that display the green address bar with a secure site name and full identification credentials for your company or business.

In general, SSL certificates are pretty standard and once they are installed you are unlikely to have any issues. However, it is nice that Thawte offers a day money back guarantee. Since Thawte is a subsidiary of Symantec, their help and support services match those of a world-class SSL provider. Customers can get in touch with the support team via live chat, phone or email. Thawte customer support offices are based in multiple cities around the world, allowing clients to access multilingual support.

For DIY users, the knowledge center is a great place to find troubleshooting guides, help articles, video tutorials, installation instructions, and answered FAQs. Thawte makes it easy to find help documentation since the knowledge center features a search box and categorized links pointing to help pages. Whether you want domain level validation, a Wildcard SSL, or EV authentication, Thawte offers a wide range of digital certificates to cater to every budget and web security need.

Premium protection from a trusted CA. Got more questions about the services and certificates offered by Thawte?



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